Norwegian shipowner Grieg Star has built its own vessel support centre in Bergen.
Grieg operates a fleet of bulk vessels, many under the G2 Ocean pool in association with Gearbulk. The Bergen-based operator has a fleet of about 40 vessels either owned or under charter, with the pool arrangement bringing this up to 130 vessels.
The company said it rolled out high speed internet across its fleet last year, creating better connectivity with the ship, and its crew, and ashore. Now it has opened a vessel support centre in its Bergen headquarters.
Grieg says the centre will be manned by three vessel managers, who will be in direct daily contact with its vessels’ masters and chief engineers. The aim is to create a much broader competence base to support crews with any issues. Route planning and best practices will also be exchanged as the centre works on improving vessel efficiency.
“Dashboards and machine learning make it possible to quickly identify deviations on everything from lube oil usage to valve pressures and fuel consumption,” said Grieg Star.
The company has even produced a short video to show off what it can do: