PRESS RELEASE: CSSC Marine Service formally launched its global service product lifecycle support and aftersales service with an emphasis on an agreement signed with Winterthur Gas and Diesel Ltd (WinGD) engines at a ceremony held on 18th January 2018, in Shanghai.
During the event, which was attended by over 40 representatives from major ship owners, shipyards and engine builders, Mr Anil Soni, General Manager Operations and Deputy Managing Director, China, presented the authorization to CMS, to formally represent the start of their global service support agreement for all WinGD products (WinGD, Wärtsilä and Sulzer two-stroke engines).
The new agreement will allow CMS to perform and offer worldwide services to all WinGD low speed diesel engines. This includes field services, technical services, repair centres and the supply of solutions. This agreement also emphasises and enables a platform for sharing of engine data, particularly to ensure that service solutions and findings are directly fed back into the engine design for faster improvement. The agreement includes the added benefit of a 24/7 customer hotline, operated by CMS service engineers and technical experts, with the support of WinGD experts in their key global locations.