Applied Weather Technology (AWT) have achieved international Quality Management System Standard ISO 9001:2008 for their documented quality management system.
AWT’s goals for doing this were to improve customer service and product quality, improve process efficiency and to provide improved mechanisms for client and user feedback.
AWT’s documented quality management system is now certified by Lloyd’s Register Quality Assurance (LRQA,)
It is for the scope: Provision of Ship Route Advisory Services, Maritime Weather Forecasts, Ship Performance Analysis and Design, Development and Sales of Related Software.
“Our decision to seek ISO 9001 certification was based on the aim of improving all client facing aspects of the business,” said Haydn Jones, AWT CEO.
“This includes product development to sales; operational product and service delivery, to invoicing and customer support.
I also think that this is an essential step if we are to be fully a part of the integrated ship’s bridge of the future.”
The certification process took just under one year.
“LRQA congratulates Applied Weather Technology, Inc. (AWT) in taking a leadership role in becoming one of the few global ship routing advisory services and route optimization product companies that have recognized the value of certification to international quality standards” said Tom Murphey, Lead Assessor, Lloyd’s Register Quality Assurance.
